Some mobile networks, such as O2 and Tesco Mobile, break down certain donation amounts into two smaller transactions.
For instance, if your Text Giving donation amount was £20, and you’d donated via text message from your O2-registered mobile phone, you would receive one text confirming the full donation amount (£20) and a second text message confirming the ‘second part’ of your donation amount (£10). This is because O2 breaks down donations of £20 into two transactions of £10.
Please rest assured, you will not have been charged an extra £10. You will only have been charged £20 for your donation and your network’s standard network rate charge for one text message (usually around £0.10 to £0.15).