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    • Donr and My Donations
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    • My Regular Donations
      Back to home
      1. Knowledge Base
      2. For Supporters
      • Text Giving
        • Top Articles
        • Creating a Campaign
        • Marketing Consent
        • Reporting
        • Gift Aid
        • FAQs
      • Giving Pages
        • Top Articles
        • Marketing Consent
        • Reporting
        • Gift Aid
      • Text Journeys
        • Top Articles
        • Reporting
        • FAQs
      • Text Raffles
        • Top Articles
        • FAQs
      • Mobile Lotteries
        • Top Articles
        • FAQs
      • About Donr
      • Finance & Fees
      • Account Administration
        • Top Articles
        • Account Access
        • Gift Aid
        • Data
      • For Supporters
        • Donr and My Donations
        • My Gift Aid Declarations
        • My Regular Donations

      For Supporters

      For individuals who have made donations to, or received marketing from, a charity through Donr

      Donr and My Donations

      • Why has my lottery entry failed?
      • Why haven't I received a confirmation text for my donation?
      • Why have I received two texts confirming one donation?
      • Why hasn't my donation worked?
      • Why has 'Donr' appeared on my mobile/credit card/debit card bill?
      • What is Donr?
      • What data does Donr collect from me?
      • How will my donation be used?
      • How does Donr protect me from fraud?
      • Can I request a refund of my donation?
      • Can I complain about my experience with Donr?
      See more

      My Gift Aid Declarations

      • What is Gift Aid?
      • Can I cancel or amend my Gift Aid declaration?

      My Regular Donations

      • What happens to my regular donation if my credit/debit card expires?
      • Is my donation regular or one-off?
      • How do I cancel or amend my regular donation?
      • Can I set up monthly donations to a charity via Donr?
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