What happens to my regular donation if my credit/debit card expires?

If you made a regular donation via our service using your credit/debit card and it subsequently expires, your donation should continue on your new card.

Your regular donation should continue despite the physical card expiring because Stripe, our third-party card payment processor, uses a technology that allows it to ‘save’ your card. Stripe does this by working closely with card networks (Visa, Mastercard etc) so you shouldn’t need to worry about cancelling your current recurring donation and setting up a new one with your new credit card details – Stripe will attempt to automatically update them for you, in collaboration with your card network.

Unfortunately, Stripe cannot guarantee that this technology will work 100% of the time – it is dependent on the card network which issued the card and their relationship with Stripe.