How do I edit a Text Raffles campaign after it is created?

After creating a Text Raffles campaign, you may wish to edit details or customise the messages your supporters receive - here's how.

Which details of my Text Raffles campaign can be edited?

These are the details of your campaign which can and can't be edited:

Detail Can it be edited? Explanation
Keyword Before raffle begins Follow 'editing a Text Raffles campaign' instructions
Shortcode No The 70215 shortcode is the only one available for Text Raffles
Start and end date and time Before raffle begins Follow 'editing a Text Raffles campaign' instructions
Content of messages sent to supporters Yes Follow 'edit messages supporters receive' instructions
Donation amount per ticket Before raffle begins Follow 'editing a Text Raffles campaign' instructions

Editing a Text Raffles campaign

On the Donr Dashboard, navigate to the Text Raffles area by using the menu on the left hand side of your screen.

Find the campaign you wish to edit, click the three dots on the right hand side of your screen and select 'Configure'

From here, you can navigate between the 'Raffle Information' and 'Entry & Messages' tabs to make changes to your campaign.

In the 'Raffle Information' tab, you can update the keyword and start and end date and time. Note that these can only be updated before the raffle starts.

In the 'Entry & messages' tab, you can update the donation amount per ticket and edit the messages supporters receive.

Edit messages supporters receive

You can edit the messages that your supporters receive. To do this, navigate to the 'Entry & Messages' tab and select 'Edit' next to the message you would like to edit.

You will be presented with a window like this.


Screenshot 2022-03-14 at 12.37.07

Type your chosen message into the 'Entry message' box and click 'Save'. Once this message has been approved by a member of the Donr team, it will be sent out on your campaign.

For each message, there are certain things that need to be included for regulatory reasons. These can be seen in the guidance on the right hand side of the edit screen.