How does Donr transfer funds to its Charity Partners?

We transfer funds to its Charity Partners in as timely a fashion as possible. More specific time-frames are dependent on the method used to make each individual donation:

Funds collected by Donr through donations made via a supporters’ mobile phone

These are transferred between 45 and 60 days after the end of the calendar month, depending on the mobile network used for the donation. For instance, for most donations made during the calendar month of August, mobile network operators will issue bills at the start of September then allow their customers one month to pay. These bills will include donations made via Donr. Once the mobile network operators have collected this money (at the start of October), along with their users’ usual monthly payments, they will transfer the donated funds to Donr. We will then pass them on to the appropriate organisations (in mid-October). This process takes around 45 days to complete.

Donations made via debit or credit card, or digital wallet service

These are paid out more frequently. Credit and debit card companies make payments of donated funds to Donr. We pay it out to our Charity Partners as we receive it.

Donr makes all payments electronically. Neither of these processes take so long that any interest on funds collected can accrue.