If you find ‘Donr’ or similar on your phone bill, this is because you have made a donation to one of Donr’s charity partners – either via Donr’s Text Giving service or via an Appeal Page that Donr is hosting on behalf of one of our charity partners.
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Donations made via these services are listed as payments made to ‘Donr’ or similar on your phone bill, rather than to the charity you made a donation to – don’t worry though; your donation will go through to the charity you intended it to.
If you’re still unsure why ‘Donr’ or similar has appeared on your phone bill, however, please do get in touch with us at firstname.lastname@example.org or call us on 0333 4444 111, and we’ll attempt to assist you further.
Please allow up to one full working day for queries to be responded to.