Why has ‘Donr’ appeared on my phone bill?

Quick Answer

If you find ‘Donr’ or similar on your phone bill, this is because you have made a donation to one of Donr’s charity partners – either via Donr’s Text Giving service or via an Appeal Page that Donr is hosting on behalf of one of our charity partners.

Want to know a little more?

Donations made via these services are listed as payments made to ‘Donr’ or similar on your phone bill, rather than to the charity you made a donation to – don’t worry though; your donation will go through to the charity you intended it to.

If you’re still unsure why ‘Donr’ or similar has appeared on your phone bill, however, please do get in touch with us at help@donr.com or call us on 0333 4444 111, and we’ll attempt to assist you further.

Please allow up to one full working day for queries to be responded to.

Latest blog post

Eat Out & Help a Charity Out

Spotlight on

At this time of global crisis, Tottenham Foodbank saw that people in the local area were wanting to help in any way they could. Here, we explore how the charity is effectively promoting their keyword in a range of places to allow their audience to support them
text-donate-charity

FAQs

Any questions...

…then look no further for our FAQs pages with answers to a wide range of questions and cover everything you need to know to get started.

Can't find what you're looking for?

or call us on 0333 4444 111 👋🏼

Adding Text Giving to your digital fundraising or emergency appeal? Read our COVID-19 Info Hub