Should supporters type our keyword in capital letters or not?

Quick Answer

It doesn’t matter whether supporters text in lower case ‘keyword 20’, or upper case, ‘KEYWORD 20’, or even a mix of both ‘Keyword 20’.

Want to know a little more?

As long as they include the keyword and the numerical value for the amount they wish to donate, our technology will recognise the text and accept the donation.

Latest blog post

At Night We Wonder…

Spotlight on

Keech Hospice Care listened to what supporters wanted and needed during the early stages of the coronavirus lockdown. A virtual quiz enabled supporters to maintain a social life, whilst adding a text-to-donate ask allowed the hospice to raise vital funds.
text-donate-charity

FAQs

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Adding Text Giving to your digital fundraising or emergency appeal? Read our COVID-19 Info Hub