Should supporters type our keyword in capital letters or not?

Quick Answer

It doesn’t matter whether supporters text in lower case ‘keyword 20’, or upper case, ‘KEYWORD 20’, or even a mix of both ‘Keyword 20’.

Want to know a little more?

As long as they include the keyword and the numerical value for the amount they wish to donate, our technology will recognise the text and accept the donation.

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The Katie Piper Foundation has been improving the lives’ of burn victims for close to a decade. In July this year, in a bid to grow their individual giving portfolio as well as kickstart their mobile giving fundraising journey, they decided to trial text giving for the first time as part of their social media fundraising.
text-donate-charity

FAQs

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Adding Text Giving to your digital fundraising or emergency appeal? Read our COVID-19 Info Hub