I’ve just signed up – where’s my verification email?

If you’ve signed up for a Donr account and are missing your verification email, two common reasons for this are:

– The email may have been redirected to your spam folder;
– Your IT system’s firewall may have blocked the email from being delivered. Please speak to your IT administrator to check if this is indeed the case.

If you have checked for these occurrences and are still missing your verification email, please email hello@donr.com or call 0333 4444 777 and one of our customer-facing team will assist you further.

Please allow us up to one full working day to respond to your email.

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The Katie Piper Foundation has been improving the lives’ of burn victims for close to a decade. In July this year, in a bid to grow their individual giving portfolio as well as kickstart their mobile giving fundraising journey, they decided to trial text giving for the first time as part of their social media fundraising.


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