Payments from us appear as ‘Donr.com’ or similar on our charity partners’ bank statement.
Want to know a little more?
You can check your expected payments from us by logging into the Donr Dashboard, clicking your name in the top right corner of the screen and selecting ‘Invoices’ from the drop-down menu. You’ll see ‘Pending Invoices’ for payments we have yet to send and ‘Paid Invoices’ for those which we have already sent.
We pay-out once a month on/around 20th of the month.
If you’d like to query a transaction on your bank statement that is listed as being from Donr, please get in touch with us at firstname.lastname@example.org or by calling 0333 444 777.