How will pay-outs from Donr appear on our bank statement?

Quick Answer

Payments from us appear as ‘Donr.com’ or similar on our charity partners’ bank statement.

Want to know a little more?

You can check your expected payments from us by logging into the Donr Dashboard, clicking your name in the top right corner of the screen and selecting ‘Invoices’ from the drop-down menu. You’ll see ‘Pending Invoices’ for payments we have yet to send and ‘Paid Invoices’ for those which we have already sent.

We pay-out once a month on/around 20th of the month.

If you’d like to query a transaction on your bank statement that is listed as being from Donr, please get in touch with us at hello@donr.com or by calling 0333 444 777.

Latest blog post

The Christmas Hub

Spotlight on

Text-to-donate allowed Teesside Hospice to run a viral ‘keepy up’ challenge, in which amateur and professional footballers attempted to do 26 keep ups to raise awareness and funds for the hospice
text-donate-charity

FAQs

Any questions...

…then look no further for our FAQs pages with answers to a wide range of questions and cover everything you need to know to get started.

Can't find what you're looking for?

or call us on 0333 4444 111 👋🏼

Adding Text Giving to your digital fundraising or emergency appeal? Read our COVID-19 Info Hub