How do Supporters Amend or Cancel Their Regular Donation?

Quick Answer

Supporters wishing to amend or cancel a donation made via a Donr Appeal Page (from 2019 or earlier) just need to email with their amendment or cancellation instruction.

Want to know a little more?

Things change – we get it; so all we need is a quick email from any supporter looking to amend or cancel their regular donation via a Donr Appeal Page (from 2019 or earlier). They’ll need to provide us with the following information:

  • The email address they used to set up the regular donation
  • The charity they are donating to
  • The amount they are donating per month
  • Their regular billing date
  • Their amendment or cancellation instruction

Latest blog post

Team Donr: How We’re Doing Wellness at Work in 2021

Spotlight on

In response to COVID-19, Newcastle Dog and Cat Shelter launched an emergency text appeal which they’ve been sharing across social media, with a default donation amount of just £1


Any questions...

…then look no further for our FAQs pages with answers to a wide range of questions and cover everything you need to know to get started.

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or call us on 0333 4444 111 👋🏼

Adding Text Giving to your digital fundraising or emergency appeal? Read our COVID-19 Info Hub