How do Supporters Amend or Cancel Their Regular Donation?

Quick Answer

Supporters wishing to amend or cancel a donation made via a Donr Appeal Page (from 2019 or earlier) just need to email hello@donr.com with their amendment or cancellation instruction.

Want to know a little more?

Things change – we get it; so all we need is a quick email from any supporter looking to amend or cancel their regular donation via a Donr Appeal Page (from 2019 or earlier). They’ll need to provide us with the following information:

  • The email address they used to set up the regular donation
  • The charity they are donating to
  • The amount they are donating per month
  • Their regular billing date
  • Their amendment or cancellation instruction

Latest blog post

Remove User From Your Donr Account

Spotlight on

With an aim to end hunger and poverty in the UK, The Trussell Trust supports a nationwide network of food banks by providing emergency food and support. To offer their supporters more choice, they added text giving to their website’s online donation options.
text-donate-charity

FAQs

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Adding Text Giving to your digital fundraising or emergency appeal? Read our COVID-19 Info Hub