How do Supporters Amend or Cancel Their Regular Donation?

Quick Answer

Supporters wishing to amend or cancel a donation made via a Donr Appeal Page (from 2019 or earlier) just need to email hello@donr.com with their amendment or cancellation instruction.

Want to know a little more?

Things change – we get it; so all we need is a quick email from any supporter looking to amend or cancel their regular donation via a Donr Appeal Page (from 2019 or earlier). They’ll need to provide us with the following information:

  • The email address they used to set up the regular donation
  • The charity they are donating to
  • The amount they are donating per month
  • Their regular billing date
  • Their amendment or cancellation instruction

Latest blog post

The Christmas Hub

Spotlight on

As the chosen charity partner of the Battle Proms Concerts for a second year in a row, SSAFA opted this year to trial Text Giving as a way to widen the scope for receiving donations in an events environment.
text-donate-charity

FAQs

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Adding Text Giving to your digital fundraising or emergency appeal? Read our COVID-19 Info Hub