How do I get access to full Gift Aid information?

Quick Answer

A Donr Data Request can give you access to the Gift Aid information required to make a claim from HMRC. You’ll need to be an Account Admin level user and email with your charity name, charity number and your request for the data.

Want to know a little more?

Here at Donr, we take data security seriously, which is why sensitive personal supporter information – such as a supporter’s postal address – isn’t immediately available via your Dashboard. This is so that if a third party were to gain access to your account, they wouldn’t be able to easily access sensitive information.

For this reason, whilst you can view basic Gift Aid data from your Donr Dashboard, we invite our Charity Partners to request access to more detailed information via a Donr Data Request.

To Make a Donr Data Request for Gift Aid Data…

Gift Aid data is available in the ‘Gift Aid’ area of your Donr Dashboard. As standard, you will be able to see and download basic information about your supporters who have opted to leave a Gift Aid declaration – however, if you would like us to ‘unlock’ this area so that you can access full postal addresses (including house numbers and postcodes) please email with the information listed below:

  • Your charity name;
  • Your registered charity number;
  • If your organisation has multiple users registered to it, which users you would like to have permission to access this sensitive data.

Finally, please be aware that you need to be an Account Admin level user to request this data and that all of the above data is to be responsibly used by your charity only. Please do not sell, swap or give the data on your supporters to any third party, and please store it securely.

N.B. None of the above should be taken as legal advice. If your organisation has any doubts about the legality of collecting and processing personal data, we suggest checking with appropriate legal counsel before doing so.

Latest blog post

Team Donr: How We’re Doing Wellness at Work in 2021

Spotlight on

By incorporating a text-to-donate ask at the start and end of online broadcasts, the Barn Theatre was able to generate vital income to protect the Theatre’s future during the coronavirus lockdown.


Any questions...

…then look no further for our FAQs pages with answers to a wide range of questions and cover everything you need to know to get started.

Can't find what you're looking for?

or call us on 0333 4444 111 👋🏼

Adding Text Giving to your digital fundraising or emergency appeal? Read our COVID-19 Info Hub