Text Giving

What makes a good Text Giving keyword?

Quick Answer A good Text Giving keyword is easy to spell and hard to mishear. Try and keep it to one word, rather than a phrase, and try and find one that your supporters’ phones won’t autocorrect while they’re typing. Perhaps try a few in

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How to collect marketing opt-ins via Text Giving?

We understand how important it is to carry on the conversation with your supporters once they’ve made a donation. Under GDPR, any further communications constitute as “marketing”, which means you’ll need a person’s consent before you send them a marketing message.   What counts as

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How is Donr’s Text Giving service different?

Quick Answer Donr’s Text Giving service is proving extremely popular with our charity partners thanks to our transparent fee structure, easy-to-use Donr Dashboard and efficient customer service. Want to know a little more? Here at Donr, we’re not satisfied with second best. We want to

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FAQs for supporters and charities


Whether you’re a charitable organisation or supporter, these general FAQs are for everyone. 

Made a charitable donation via our platform? Then these FAQs are for you.

Donr’s Charity Partners can find out about the admin side of their account here.

Help with Donr’s Online Fundraising pages.

Articles to help Donr’s Charity Partners navigate the Donr Dashboard.

Everything you need to know about using our Text Giving services.

Latest blog post

Failed Donations – And What We’re Doing About Them

Spotlight on

We take a look at how The Normandy Memorial Trust used different Text Giving shortcodes to track the performance of donations by text across a range of campaigns.


If you’re not sure where to start with Text Giving, start here! We answer a range of the most common questions and cover everything you need to know to launch your first Text Giving campaign.

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