For Supporters

How does Donr protect me from fraud?

Quick Answer Donr takes all appropriate steps to ensure that no fraudulent activity takes place via our service, involving abiding by all appropriate regulations and performing appropriate due diligence on our charity partners. Please read on for more in-depth information. Want to know a little

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What is Gift Aid?

Quick Answer Gift Aid allows charitable organisations in the UK (those with a registered charity number) to claim an extra 25p for every £1 you give from the Government. It does not cost you, the supporter, anything on top of your original donation amount. For

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FAQs for supporters and charities


Whether you’re a charitable organisation or supporter, these general FAQs are for everyone. 

Made a charitable donation via our platform? Then these FAQs are for you.

Donr’s Charity Partners can find out about the admin side of their account here.

Help with Donr’s Online Fundraising pages.

Articles to help Donr’s Charity Partners navigate the Donr Dashboard.

Everything you need to know about using our Text Giving services.

Latest blog post

Team Donr: How We’re Doing Wellness at Work in 2021

Spotlight on

We take a look at how The Normandy Memorial Trust used different Text Giving shortcodes to track the performance of donations by text across a range of campaigns.

Text giving

If you’re not sure where to start with Text Giving, start here! We answer a range of the most common questions and cover everything you need to know to launch your first Text Giving campaign.

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Adding Text Giving to your digital fundraising or emergency appeal? Read our COVID-19 Info Hub