Quick Answer Supporters wishing to amend or cancel a donation made via a Donr Appeal Page (from 2019 or earlier) just need to email hello@donr.com with their amendment or cancellation instruction. Want to know a little more? Things change – we get it; so all
Quick Answer Donr Appeal Pages are online fundraising pages from which supporters can donate using their mobile phone, credit or debit card or digital wallet service. This product is currently under review and so we’re not currently offering any new ones to our charity partners
Quick Answer If the credit card a supporter used to set up a regular donation via your Donr Appeal Page expires, their donation should still continue, despite the physical card they used to set the regular donation up expiring (yay!). Want to know a little
FAQs for supporters and charities
Whether you’re a charitable organisation or supporter, these general FAQs are for everyone.
Made a charitable donation via our platform? Then these FAQs are for you.
Donr’s Charity Partners can find out about the admin side of their account here.
Help with Donr’s Online Fundraising pages.
Articles to help Donr’s Charity Partners navigate the Donr Dashboard.
Everything you need to know about using our Text Giving services.
If you’re not sure where to start with Text Giving, start here! We answer a range of the most common questions and cover everything you need to know to launch your first Text Giving campaign.
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