Account Administration

FAQs for supporters and charities

 

Whether you’re a charitable organisation or supporter, these general FAQs are for everyone. 

Made a charitable donation via our platform? Then these FAQs are for you.

Donr’s Charity Partners can find out about the admin side of their account here.

Help with Donr’s Online Fundraising pages.

Articles to help Donr’s Charity Partners navigate the Donr Dashboard.

Everything you need to know about using our Text Giving services.

Latest blog post

Failed Donations – And What We’re Doing About Them

Spotlight on

We take a look at how The Normandy Memorial Trust used different Text Giving shortcodes to track the performance of donations by text across a range of campaigns.

FAQs

If you’re not sure where to start with Text Giving, start here! We answer a range of the most common questions and cover everything you need to know to launch your first Text Giving campaign.

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