Cookie Policy: Appeal Pages

What are Cookies?

Cookies are small text files that are placed on your computer by the websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The use of cookies is now standard for most websites, including (the “Website”). If you are uncomfortable with the use of cookies, you can manage and control them, allowing or blocking them through your browser, including removing cookies and revoke consent by deleting them from your ‘browser history’ (cache) when you leave or at any moment.

You need to be aware that if you do not accept cookies this site or part of it may not work properly.

Use of Cookies on Pages

We utilise cookies to provide users with an the best user experience possible. By using this website or application you consent to the deployment of these cookies.


We use these technologies to make navigation of the Website easier for you and to better deliver tailored content to you. If you choose to make a donation, we will use cookies to facilitate this and remember your preferences.

Analytics and site statistics

We also use these technologies to gather usage information and statistics regarding use of the Website. For example, we collect anonymised information about page visits and navigation to determine which pages/topics are of greatest interest and if users are able to find content easily. We also use usage information to generate various reports regarding use of the Website. These reports contain aggregated information about users and do not single out users individually.

Information about the cookies used on the Website can be found below. Other Donr sites may use additional cookies or third-party analytics tools.  For more information about the cookies and third-party tools used on individual sites, please review the cookie information on the individual sites you visit.

Managing cookies on your device

You can control and manage cookies using your browser. Please note that removing or blocking cookies can impact your user experience and some functionality of the Website may no longer be available.

Using your browser to control cookies

Most browsers allow you to view, manage, delete and block cookies for a website. Be aware that if you delete all cookies then any preferences you have set will be lost, including the ability to opt-out from cookies as this function itself requires placement of an opt out cookie on your device. Guidance on how to control cookies for common browsers is linked below.

Google Chrome

Mozilla Firefox

MacOS Safari

Microsoft Internet Explorer


For information on additional browsers and device types please see or

Cookie disclosure

The following section explains the types, categories, and purpose of cookies on the Websites. By using this Website you consent to the deployment of cookies for the stated purpose.

Types of cookies

  • Session’ cookies remain in your browser during your browser session only, ie until you leave the website.
  • ‘Persistent’ cookies remain in your browser after the session (unless deleted by you).
  • ‘Performance’ cookies collect information about your use of the website, such as webpages visited and any error messages; they do not collect personally identifiable information, and the information collected is aggregated such that it is anonymous. Performance cookies are used to improve how a website works.
  • ‘Functionality’ cookies allow the website to remember any choices you make about the website (such as changes to text size, customised pages) or enable services such as commenting on a blog.

Our use of cookies

The following table explains the way in which we use cookies on

Name Issuer Description Type Duration
AWSALBCORS Amazon Web Services

Cookie issued by Amazon

Web Services application load


Persistent 7 days
AWSALB Amazon Web Services

Cookie issued by Amazon

Web Services application load


Persistent 7 days

[unique identifier]


Application cookie – stores

data pertaining to the users


Persistent 120 minutes



Application cookie – stores

data relating to the user


Session Session

Application cookie – prevents

cross site request forgery


Persistent 120 minutes



This cookie helps Cloudflare

detect malicious visitors to our

Customers’ websites and

minimizes blocking legitimate


Persistent 30 days


Latest blog post

5,000 reasons to celebrate!

Spotlight on

We take a look at how The Normandy Memorial Trust used different Text Giving shortcodes to track the performance of donations by text across a range of campaigns.


If you’re not sure where to start with Text Giving, start here! We answer a range of the most common questions and cover everything you need to know to launch your first Text Giving campaign.

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or call us on 0333 4444 777 👋🏼

Adding Text Giving to your digital fundraising or emergency appeal? Read our COVID-19 Info Hub